Akash Furniture Decors
Website, Product Enquiries, Quotations, Custom Furniture & Orders
1. About Akash Furniture Decors
Akash Furniture Decors is a premier furniture showroom and manufacturing unit in Kolkata. The business specialises in durable furniture combining traditional craftsmanship with modern design, including dining-room furniture, bedroom collections, living-room furniture and tailor-made woodwork.
Business address: 41, Beharilal Ghosh Rd, SP Paul Pally, Ariadaha, Kolkata, West Bengal 700057, India.
Phone: 086976 16676. Website: https://akashfurnituredecors.com. Business email: [ADD BUSINESS EMAIL].
2. Scope of These Terms
These Terms apply to use of our website, product enquiries, quotation requests, WhatsApp or telephone enquiries, showroom discussions, purchases, and orders for standard, customised or made-to-order furniture.
A separate written quotation, invoice, order confirmation, warranty statement, delivery condition or return/refund policy may also apply to a transaction. If a specific written order term conflicts with a general website term, the specific agreed order term will normally govern that transaction, subject to applicable law.
3. Website Use
You may use this website to explore furniture, view product information and photographs, contact our team, request quotations and discuss custom furniture requirements.
You must not misuse the website, attempt unauthorised access, interfere with its security or operation, submit unlawful content, or copy website materials for unauthorised commercial use.
4. Product Information and Availability
We aim to describe products accurately, but product availability, specifications, sizes, finishes, fabrics, hardware, materials and decorative details may change or require confirmation.
Unless expressly confirmed in writing, information shown online should be treated as a guide rather than a final manufacturing specification. Customers should confirm any important dimensions, materials, colours, finishes or features before placing an order.
5. Product Images, Colours and Display Settings
Images may be used to show the appearance, style or setting of a product. Room décor, lighting, cushions, accessories, plants, ornaments and other presentation items shown in photographs are not automatically included unless specifically stated.
Screen settings, photography, lighting and editing can affect how colours and finishes appear. The appearance of the physical product may therefore differ slightly from the image shown online.
6. Natural Materials and Handmade Characteristics
Wood, veneer, fabric and other natural or hand-finished materials may show variations in grain, shade, pattern, texture, knots, carving and finish. These characteristics are part of the nature of the material and do not automatically constitute a defect.
Handmade or customised pieces may also show minor differences between individual items while remaining consistent with the agreed design and reasonable manufacturing tolerances.
7. Custom Furniture and Custom Woodwork
Custom furniture may be produced according to agreed dimensions, materials, configuration, storage needs, style, finish, upholstery, carving or other specifications.
Before production, the customer is responsible for reviewing and approving the agreed specifications. Once production has started, changes may not always be possible and may lead to additional charges or delays.
Where a sample, reference image or inspiration image is supplied, it is used as design guidance unless an exact specification is expressly agreed in writing.
8. Measurements and Access
Where customers provide measurements, they are responsible for ensuring that the measurements are accurate. We are not responsible for problems caused by incorrect customer-supplied dimensions.
Customers should also make sure the furniture can be moved through gates, doors, corridors, staircases, lifts and other access points at the delivery location.
If measurement, site inspection or installation services are separately agreed, their scope, timing and charges should be confirmed before work begins.
9. Enquiries and Quotations
Submitting a website form, WhatsApp message, telephone enquiry or quotation request does not create a confirmed order.
A quotation may specify the product, customisation, quantity, price, payment schedule, estimated completion or delivery time and any special conditions. Quotations may be revised if requirements change or if the quotation validity period has expired.
10. Prices
Prices shown on the website, where provided, may be updated from time to time. A displayed price does not override an obvious error or a later customised quotation.
Custom-furniture pricing can depend on size, design, material, wood type, finish, fabric, hardware, carving, delivery requirements and other options. The final payable amount is the amount confirmed when the order is accepted.
11. Order Confirmation
An order is normally treated as confirmed only after the relevant specifications and price have been agreed, any required advance/payment has been received, and Akash Furniture Decors has accepted the order.
Please retain your invoice, quotation, payment receipt and any written order confirmation for future reference.
12. Payments
Available payment methods and the applicable payment schedule will be communicated during the order process.
Custom or made-to-order furniture may require an advance before materials are purchased or production begins. Where staged payments are agreed, production, dispatch or delivery may depend on receipt of the relevant payment.
Customers should make payments only through methods communicated by Akash Furniture Decors and should retain proof of payment.
13. Changes to Confirmed Orders
If you request a change after confirming an order, we will assess whether the change is possible. Changes can affect price, material requirements, production work and the estimated completion date.
A requested change is not accepted until we confirm it. Additional charges may apply where work has already started or new materials are required.
14. Cancellation
Cancellation requests should be made as soon as possible.
For standard products, cancellation will depend on the stage of processing and any applicable return/refund policy.
For customised or made-to-order furniture, cancellation may be restricted after materials have been purchased, cutting/manufacturing has begun or work has otherwise been committed. Any deduction or charge will be assessed according to work and costs already incurred, subject to applicable consumer law.
15. Production and Estimated Timelines
Any production, completion, dispatch or delivery date communicated to a customer is an estimate unless expressly confirmed as a fixed commitment in writing.
Timing may be affected by material availability, customisation, customer-requested changes, transport conditions, public holidays, weather or events outside our reasonable control. We will make reasonable efforts to communicate significant delays.
16. Delivery
Delivery availability, charges, timing and service area should be confirmed during the order process.
The customer must provide a complete delivery address and working contact details and ensure reasonable access to the premises.
If delivery cannot be completed because the information supplied is incorrect or the premises are not reasonably accessible, additional delivery, handling or re-delivery charges may apply where permitted.
17. Inspection on Delivery or Collection
Customers should inspect furniture as soon as reasonably possible after delivery or collection.
If an item appears damaged, incorrect or materially different from the confirmed order, please contact us promptly with the order details and clear photographs or videos so the issue can be assessed.
18. Returns, Replacements and Refunds
Returns, replacements and refunds depend on the product, condition, reason for the request and whether the item is standard, customised or made to order.
Custom, personalised or modified furniture may not be suitable for return simply because the customer changes their mind after production, subject always to rights that cannot be excluded under applicable law.
Any separate Returns & Refund Policy published by Akash Furniture Decors should be read together with these Terms.
19. Furniture Care
Furniture should be used and maintained appropriately. Depending on the material, care may include keeping furniture away from excessive moisture or heat, reducing prolonged exposure to direct sunlight, cleaning spills promptly and using suitable cleaning methods.
Damage caused by misuse, inappropriate cleaning, abnormal loading, accidental impact, moisture, unauthorised modification or improper maintenance may not be treated as a manufacturing defect.
20. Warranty
Any warranty offered for a product will be subject to the warranty terms communicated for that product or order.
Unless expressly stated otherwise, this website does not create one universal warranty period for every item.
Warranty assessment may consider the nature of the issue, correct use, installation, maintenance, normal wear and tear, accidental damage and whether the product has been modified by someone else.
21. Intellectual Property
Unless otherwise stated, the website design, brand elements, written content, product descriptions, photographs and other original materials belonging to Akash Furniture Decors may not be copied, republished or commercially exploited without permission.
Third-party trademarks, photographs and materials remain the property of their respective owners.
22. Third-Party Services and Links
The website may include links or integrations for services such as WhatsApp, maps, social platforms, payment providers, delivery providers or other external services.
Third-party services operate under their own terms and privacy practices. Akash Furniture Decors is not responsible for the content or availability of third-party websites that we do not control.
23. Privacy and Customer Information
Personal information submitted through the website or during an enquiry or order will be handled in accordance with our Privacy Policy and applicable requirements.
Privacy Policy URL: [ADD PRIVACY POLICY URL].
24. Website Accuracy and Technical Availability
We make reasonable efforts to keep website information current and the website operational, but occasional errors, outdated information or technical interruptions can occur.
We may correct product information, specifications, pricing, availability, links or typographical errors when identified.
25. Events Outside Our Reasonable Control
We will not be responsible for a delay or failure caused by circumstances outside our reasonable control, such as severe weather, transport disruption, supply shortages, governmental restrictions, utility failures, natural disasters or similar events.
Where such an event affects an order, we will make reasonable efforts to communicate the impact and resume performance when reasonably possible.
26. Limitation of Liability
To the extent permitted by applicable law, Akash Furniture Decors will not be responsible for indirect or consequential losses arising solely from use of the website or from circumstances outside the scope of the confirmed order.
Nothing in these Terms is intended to exclude or limit liability, remedies or consumer rights where doing so would be unlawful.
27. Customer Responsibilities
Customers are responsible for giving accurate contact information, measurements, delivery details and order requirements; reviewing quotations and specifications; and notifying us promptly if information changes.
For custom orders, customers should not approve a design, measurement or specification unless they are satisfied it reflects the required furniture.
28. Changes to These Terms
We may update these Terms from time to time to reflect changes in the website, products, business practices or legal requirements. The latest version will be posted on the website with an updated revision date.
29. Governing Law and Jurisdiction
These Terms are governed by the laws applicable in India.
Subject to mandatory consumer-protection rights and other applicable legal requirements, disputes relating to these Terms or a transaction with Akash Furniture Decors will be subject to the appropriate courts having jurisdiction in Kolkata, West Bengal.
30. Contact Us
Questions about these Terms, a product, quotation or order can be directed to:
Akash Furniture Decors
41, Beharilal Ghosh Rd, SP Paul Pally
Ariadaha, Kolkata, West Bengal 700057
India
Phone: 086976 16676
Email: [ADD BUSINESS EMAIL]
Website: https://akashfurnituredecors.com
Related website policies
| Privacy Policy | [ADD PRIVACY POLICY URL] |
| Shipping & Delivery Policy | [ADD SHIPPING POLICY URL] |
| Returns & Refund Policy | [ADD RETURNS POLICY URL] |
| Contact Us | [ADD CONTACT PAGE URL] |
Publication note: This document is a business-ready draft based on the information supplied for Akash Furniture Decors. Because terms and conditions can create legal obligations, have the final version reviewed by a qualified Indian legal professional before publication, especially payment, cancellation, warranty, delivery and refund provisions.